Shipping Policy
Effective Date: May 14, 2025
At GUSTEYE, we are committed to delivering your eyewear safely and efficiently. Please read our shipping policy carefully to understand how and when your orders will arrive.
- Shipping Locations
We currently ship to:
All U.S. states and territories
Selected international countries (coming soon)
Note: Orders placed from outside the U.S. may be declined until international shipping is fully activated.
- Processing Time
Orders are processed within 1–3 business days.
Orders placed on weekends or holidays will be processed on the next business day.
Custom or limited-edition items may require extra time.
- Shipping Methods & Costs
Standard Shipping (USA): 3–7 business days – Free on orders over $250
Express Shipping (USA): 1–3 business days – Flat rate: $14.95
Tracking information will be emailed once the order is shipped.
- International Shipping
International shipping is not yet active.
We are working on expanding our logistics to selected global regions.
- Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. You can also track your order from your account on gusteye.com.
- Shipping Issues
If your order is delayed or lost in transit:
Contact us at [email protected] with your order number
We’ll work with the carrier to resolve the issue promptly
- Customs & Duties (For future international orders)
For international customers, customs fees or taxes may apply and are the responsibility of the buyer.
- Contact
If you have any questions regarding shipping or order status, don’t hesitate to reach out:
Email: [email protected]
Business Name: GUSTEYE LLC (U.S.-registered)